Your Privacy Is Our Responsibility

1 Definitions and Scope of Application

The meanings of some important terms used in this Policy are as follows:

• "Platform" — The dhk71 website, mobile application, or any other digital medium through which services are provided.
• "User" — Any person who visits, registers on, or uses the dhk71 platform.
• "Personal Information" — Any information that can directly or indirectly identify a specific individual.
• "Processing" — Any operation involving data, including collection, storage, use, transfer, disclosure, or deletion.

This Policy applies to all pages and services under the dhk71 domain. If you follow a link to a third-party website, that site's own privacy policy will apply, and dhk71 is not responsible for it.

2 What Information We Collect

dhk71 may collect the following categories of information:

2.1 Information You Provide Directly

Information you voluntarily provide when you create an account, fill out a form, or contact us for support:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment-related information (bKash, Nagad, or Rocket number — not card or bank account numbers)
• Identity verification documents (when required)

2.2 Automatically Collected Information

When you use the platform, our systems automatically record certain technical information:

• IP address and device identifier
• Browser type and operating system
• Pages visited, session duration, and login/logout times
• Information obtained through cookies and similar tracking technologies

2.3 Transaction Information

Details of all financial transactions, including deposit, withdrawal, and gaming activity history, are stored securely. This information is essential for financial protection and fraud prevention.

3 Purpose of Data Use

dhk71 uses collected information only for the following legitimate purposes:

• Account Management: Completing the registration, login, and identity verification process.
• Service Delivery: Running gaming, betting, and financial transaction services without interruption.
• Security and Fraud Prevention: Detecting and preventing unauthorized access, money laundering, or fraudulent activity.
• Legal Obligations: Maintaining records required to comply with applicable laws and regulations.
• Customer Support: Responding to your complaints and questions promptly and effectively.
• Platform Improvement: Analyzing user experience to improve the quality of services.
• Promotional Communications: Keeping you informed about bonuses, offers, and important updates, subject to your consent.

dhk71 never sells your information to third parties. Data is shared only in the limited circumstances described below.

4 Data Sharing and Disclosure

dhk71 may share limited information in the following specific circumstances:

4.1 Service Providers

Essential information may be shared with trusted third parties for specific services such as payment processing (bKash, Nagad, Rocket), technical infrastructure, security auditing, and customer support. These providers are contractually bound to meet our privacy standards.

4.2 Legal Requirements

Where disclosure of information is legally required by a court order, a lawful request from an investigative authority, or applicable law, dhk71 will comply.

4.3 Business Restructuring

User information may be transferred in the event of a business merger, acquisition, or asset transfer. You will be notified in a timely manner if such a change occurs.

4.4 Strictly Prohibited

Beyond the above, dhk71 does not sell, rent, or exchange your information with any advertiser, data broker, or unrelated third party without your explicit written consent.

5 Data Security Measures

The security of your information is one of dhk71's top priorities. To this end, we maintain protective measures at both the technical and organizational level:

5.1 Technical Security

• SSL Encryption: 256-bit SSL/TLS encryption is used during data transmission, keeping all information secure between your browser and our servers.
• Database Encryption: Sensitive data stored in our databases is kept in an encrypted state.
• Firewall and Access Controls: Under a strict access policy, only authorized personnel can access specific data.
• Regular Security Audits: Periodic security reviews are conducted to identify vulnerabilities.

5.2 Organizational Security

• Regular training for staff on data privacy.
• Following a "minimum necessity" principle in data processing.
• Activating a rapid response plan in the event of a security breach.

However, no method of transmitting information over the internet or storing it electronically can be guaranteed as completely secure. We make every effort, but zero risk cannot be guaranteed.

6 Cookies and Tracking Technologies

The dhk71 platform uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Strictly necessary for maintaining login sessions and the basic functionality of the platform. These cannot be disabled.
• Analytical Cookies: Collect anonymous statistics to understand user behavior, helping to improve the quality of services.
• Preference Cookies: Remember your preferences such as language selection and interface settings.

6.2 Cookie Controls

You can reject or delete cookies through your browser settings. Please note that disabling certain cookies may limit platform functionality and some services may not work properly.

7 Data Retention Period

dhk71 retains user information only for as long as necessary. The retention period depends on the following factors:

• Active Accounts: Related information is retained for as long as your account remains active.
• Inactive or Closed Accounts: Even after an account is closed, financial and identity-related information may be retained for a set period to meet legal obligations.
• Legal Claims: Relevant information is retained until any legal dispute or claim is resolved.

Once the defined retention period has passed, dhk71 securely deletes or anonymizes the data so it can no longer be used to identify any individual.

8 Your Rights

As a user of dhk71, you have the following rights regarding your personal information:

8.1 Right to Access

You can find out what information we hold about you. If you contact our support team, we will provide you with a copy of your data.

8.2 Right to Rectification

If any of the information we hold about you is incorrect, you can request a correction. This can be done through account settings or by contacting the support team.

8.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, some information may not be deletable due to legal obligations.

8.4 Right to Restrict Processing

For specific reasons, you can request that the processing of your information be temporarily restricted.

8.5 Right to Data Portability

You can request to receive your data in a structured, machine-readable format.

8.6 Right to Withdraw Consent

For processing activities based on your consent (such as promotional communications), you can withdraw that consent at any time. This does not affect any processing that has already taken place.

To exercise any of the above rights, email [email protected]. dhk71 will respond to your request within a reasonable time.

9 Protection of Minors' Information

dhk71's services are for individuals aged 21 and above only. We do not knowingly collect any personal information from minors.

If we are informed that a minor's information has been collected by mistake, dhk71 will immediately delete that information and suspend the associated account. Parents or guardians who have concerns about their child's information can contact us at [email protected].

10 International Data Transfers

dhk71's technical infrastructure may be hosted on servers located outside Bangladesh. Where data is transferred internationally, dhk71 ensures that the data protection standards at the destination are consistent with this Policy.

Contracts with third-party service providers include data protection terms that ensure the security of your information even in the case of international transfers.

11 Policy Changes and Updates

dhk71 reserves the right to update this Privacy Policy from time to time. Changes may be made due to the nature of our services, changes in technology, or legal requirements.

If significant changes are made, we will notify you in the following ways:

• A notice published on the platform.
• Direct communication to your registered email (where deemed necessary).
• A change to the "Last Updated" date at the top of this page.

Your continued use of the service after a revised Policy is published means you have agreed to the updated terms. We therefore recommend reviewing this page regularly.

12 Other Important Matters

12.1 Third-Party Links

The dhk71 platform may contain links to third-party websites. These sites have their own privacy policies, and dhk71 is not responsible for how they manage information. We recommend reading the privacy policy of any external site before visiting it.

12.2 In the Event of a Security Breach

If a security breach occurs that could put your information at risk, dhk71 will notify you as quickly as possible in accordance with applicable law and will take the necessary steps to mitigate any harm.

12.3 Automated Decision-Making

Automated processes may be used in some cases for risk management and fraud prevention. However, the opportunity for human review is maintained for significant decisions.

13 Contact and Complaints

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:

We take all complaints seriously and aim to resolve them as quickly as possible. Ensuring the protection of your information is dhk71's commitment.